What are the shipping options available?

We offer various shipping methods through Courier Guy, including budget-friendly and express options. You can choose the method that best suits your timeline and budget during checkout.

How do I track my package?

You’ll receive tracking information via email, and you can also log in to your Trusty Tech account to view the real-time status of your shipment.

How long does shipping take?

Delivery times vary depending on the shipping option selected. You’ll see an estimated delivery timeframe during checkout, and we work to ensure timely pickups and deliveries.

Who handles the packaging?

The seller is responsible for securely packaging the item. We encourage our sellers to use proper materials to ensure your item arrives safely.

What happens if there is an issue with delivery?

In case of any issues, our support team is here to assist you. Additionally, Courier Guy’s reliable service helps us minimize any problems during shipment.

Shipping

Our shipping partner

At Trusty Tech, we make shipping easy, secure, and transparent by partnering with Courier Guy—a trusted name in South African logistics. Our aim is to provide you with fast and reliable delivery options, giving you peace of mind every step of the way.

With Trusty Tech and Courier Guy, you can shop with confidence, knowing that your tech is in good hands. We focus on efficiency, reliability, and providing multiple shipping options to ensure your items are delivered as quickly and safely as possible. From choosing the best shipping method to tracking your package every step of the way, our partnership with Courier Guy ensures a hassle-free and secure shipping experience.

Our shipping process

1

Choose Your Shipping Method

After purchasing an item on Trusty Tech, you’ll have the option to select a shipping method that fits your needs—whether you’re in a rush or looking for a more budget-friendly choice. Courier Guy offers multiple options that ensure your package arrives at the right time and price point for you.

2

Seller Packages and Books Shipment

Once an order is confirmed, the seller will package the item securely and book a shipment directly from our website. We’ve streamlined this process to make it quick and easy, so your item is ready for collection without unnecessary delays.

3

Collection and Shipment

After the seller books the shipment, Courier Guy will collect the package. Rest assured, your item is in safe hands from the moment it leaves the seller until it arrives at your doorstep.

4

Tracking and Notifications

Transparency is key. You’ll receive email updates and notifications throughout the shipping process, so you’ll always know where your package is. Alternatively, you can log in to our website at any time to track your shipment in real-time.

Frequently Asked Questions

What are the shipping options available?
We offer various shipping methods through Courier Guy, including budget-friendly and express options. You can choose the method that best suits your timeline and budget during checkout.
How do I track my package?
You’ll receive tracking information via email, and you can also log in to your Trusty Tech account to view the real-time status of your shipment.
How long does shipping take?
Delivery times vary depending on the shipping option selected. You’ll see an estimated delivery timeframe during checkout, and we work to ensure timely pickups and deliveries.
Who handles the packaging?
The seller is responsible for securely packaging the item. We encourage our sellers to use proper materials to ensure your item arrives safely.
What happens if there is an issue with delivery?
In case of any issues, our support team is here to assist you. Additionally, Courier Guy’s reliable service helps us minimize any problems during shipment.

Search site